CV99 Bet FAQ — Your question's Find the answer here

No. Under cv99 bet policy, each person may only open one account. Attempting to create multiple accounts from the same mobile number, email, or device will result in all accounts being closed and balances may be forfeited.

KYC verification is required before your first withdrawal. Simply upload photos of the front and back of your NID or passport, along with a selfie. Approval is typically granted within 24 hours.

After logging in, you can change your password from "Profile Settings". If you've forgotten your current password, On the login page Click the "Forgot Password?" link.

Email support@cv99bet.ws to request account closure. Make sure to withdraw any remaining balance beforehand. As part of responsible gaming, you can also take a temporary break — Responsible Gaming View page.

Yes, once KYC verification is complete, you can update your email address or mobile number through the support team. Contact support@cv99bet.ws to do so.

After five incorrect password attempts, your cv99 bet account will be temporarily locked. Wait 30 minutes and try again, or reset your password immediately.

cv99 bet is strictly for users aged 18 and above. Date of birth is verified during KYC using a National ID or passport. Accounts found to belong to underage users will be permanently closed.

cv99 bet supports all major mobile banking platforms in Bangladesh:

• BKash (Personal & Merchant)
• Nagad
• Rocket (Dutch-Bangla)
• Bank Transfer (selected banks)

All methods are secure and encrypted.

The minimum deposit at cv99 bet is just ৳500. Deposits via bKash and Nagad are typically credited to your account within 10–15 minutes.

For KYC-verified accounts, withdrawals are typically processed within 2–24 hours. Bank transfers may take up to 3 business days.

The minimum withdrawal amount is ৳1,000. You must complete KYC verification and meet the bonus wagering requirement before withdrawing.

Wait 30 minutes first. If the balance still hasn't arrived, email support@cv99bet.ws with your transaction ID and we'll resolve it within 1 hour.

cv99 bet does not charge any deposit fees. However, your payment provider (bKash/Nagad) may apply their own service charges. Withdrawals are generally free of charge.

Standard members can make up to 3 withdrawal requests per day. VIP members have a higher limit. See details Rewards page View.

You can cancel a withdrawal from your dashboard while it is still "Pending". Once it has been "Approved", it can no longer be cancelled.

Standard accounts can withdraw up to ৳50,000 per day. VIP members are eligible for higher withdrawal limits. Rewards page View VIP benefits.

New members receive a 100% welcome bonus on their first deposit, up to ৳10,000. Wagering requirements must be met before the bonus can be used.

A wagering requirement is the number of times you must bet with your bonus amount before it can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets before the bonus becomes withdrawable.

On the latest promotions page Fresh offers, reload bonuses, and special campaigns are updated daily. Logged-in members can also view personalized offers directly from their dashboard.

Yes, most bonuses are valid for 7–30 days. If the wagering requirement is not met within that period, the bonus will be forfeited. Full terms for each offer On the promotions page View.

Free bets are awarded upon reaching certain promotions or loyalty milestones. Winnings from free bets are typically subject to additional wagering requirements. Rewards page View details.

A percentage of your losses over a given period is returned as cashback. This is typically credited to your account every Monday for the previous week's losses.

The welcome bonus can only be claimed once. Reload bonuses and cashback offers are available each time the specified conditions are met. Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.

At cv99 bet, you can bet on 100+ sports markets including cricket, football, tennis, badminton, kabaddi, and hockey. Match Odds page View all markets.

Live betting lets you place bets at real-time odds on matches already in progress. Odds update every few seconds, so make your decisions quickly as the window to place a bet is limited.

If a match is cancelled or postponed, the full stake is refunded. If more than 50% of the match has been played, the result is generally considered valid.

The minimum bet is just ৳100. Maximum bet limits vary depending on the specific market and match.

An Accumulator bet lets you combine multiple selections into one. If all selections win, the total payout is significantly higher — but if any single selection loses, the entire bet is lost. On cv99 bet, you can add up to 15 selections in one accumulator.

cv99 bet uses Decimal odds. For example, odds of 2.50 mean a ৳1,000 bet returns a total of ৳2,500 (৳1,500 profit). On the analysis page Read more about odds.

After logging in, go to the "Betting History" section on your dashboard to view all your bets. Use filters to sort by date, sport, or status.

Yes, Cash Out is available on selected matches. It lets you secure a partial or full return before the match ends. The Cash Out button is visible directly on your bet slip.

Go to the "Security" section in your profile settings and enable 2FA. You'll receive an OTP on your mobile every time you log in. Keeping this active significantly improves your account security.

cv99 bet uses SSL 256-bit encryption. Your personal information is never sold or shared with third parties. Learn more Privacy Policy View.

Change your password immediately and log out of all devices. Then contact us at support@cv99bet.ws. We will review your account activity.

Yes. All payment transactions are processed through encrypted channels. cv99 bet will never ask for your full payment PIN or password. If anyone requests this information, it may be a scam.

cv99 bet lets you set deposit limits, betting limits, self-exclusion, and cooling-off periods. Responsible Gaming page Explore all the tools.

Always visit the site by typing cv99bet.ws directly into your browser. Do not click on links from unknown sources. cv99 bet will never ask for your password or OTP via SMS or email. If anything seems suspicious, contact support@cv99bet.ws immediately.

App Page Download the APK directly from (Android). iOS users can open the site in Safari and add it to their home screen.

Before downloading the APK, go to your phone's settings and enable "Unknown sources" or "Install unknown apps." Then tap the downloaded file to install. Full instructions On the app page Available.

When a new update is available, you will receive a notification when you open the app. App Page Download the latest version from and reinstall. You do not need to uninstall the old app first.

Start by restarting your phone. If the issue persists, clear the app cache (Settings → Apps → CV99 Bet → Clear Cache). If it still won't open, try reinstalling the app.

Log in with your password the first time, then enable "Fingerprint/Face ID Login" in the app settings. From then on, you can sign in using biometrics.

Yes, the cv99 bet app includes all website features — live betting, deposits, withdrawals, bonus claims, and support — along with the added convenience of push notifications.

Email: support@cv99bet.ws — Bengali-language support available 24/7. Queries are typically responded to within 1 hour.

Yes, the cv99 bet support team provides full service in Bengali. Users in Bangladesh receive prompt responses based on local time.

Send a detailed message to support@cv99bet.ws, including your account ID, a description of the issue, and screenshots if needed. We aim to resolve all cases within 24 hours.

Email support@cv99bet.ws immediately with your transaction ID and a screenshot. The sooner you report it, the faster we can resolve it.

Yes, cv99bet.ws is fully mobile-responsive and works well on Chrome, Firefox, and Samsung Browser. For the best experience, however, App Use.

Rewards page Find full details about the VIP program. Bet regularly to automatically earn points and advance to higher tiers.